At Time Moves Emotionless The Brand, we are committed to delivering quality apparel and merchandise. If you’re not completely satisfied with your order, we’re here to help.

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Returns

• You have 14 days from the date of delivery to request a return.

• Items must be unused, unworn, and in their original condition and packaging.

• Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

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To start a return, please email us at tmerecors@hotmail.com with:

 

• Your order number

• A brief explanation of the issue

• Clear photos if the item is damaged or defective

 

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Refunds

 

Once we receive and inspect your return, we’ll notify you via email.

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• Approved refunds will be processed to your original payment method within 5–10 business days.

• Original shipping charges are non-refundable.

 

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Exchanges

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• We do not offer direct exchanges. To receive a different size or style, please return your item and place a new order.

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Non-Returnable Items

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• Clearance/sale items

• Digital products

• Gift cards

• Customized or limited-edition pieces

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📍 Need Help?

 

If you have questions or need assistance with your order, reach out to us at:

tmerecords@hotmail.com